About SERVPRO of East Pembroke Pines


Morena D. Fenero

Owners of SERVPRO of East Pembroke Pines

At SERVPRO of East Pembroke Pines, we have handled many types of water, fire and mold damage emergencies over the years. From these previous experiences, we understand the different ways such incidents affect our local neighbors and customers. We understand the fears that crop up immediately after the loss including the fear that the property might not regain its pre-loss state or the cost of restoration might be too high and fear that secondary problems might develop persistently. We, therefore, structure our services to fix the problems, inform you about all available options, and help you overcome your concerns.

Human resource is our most crucial tool in the constant delivery of satisfactory results, which is why every member of our restoration crew including the company owner, Morena D. Fenero, is IICRC certified. Certification in areas such as ASD, FSRT, and AMRT provides the tangible proof that a technician is knowledgeable thus reassuring a client in distress. Morena also deals directly with our customers, explaining the process from start to finish. When you deal with the owner directly, you have full assurance that SERVPRO of East Pembroke Pines handles every case with the seriousness it deserves.

Through our hard work and service to the community, SERVPRO of East Pembroke Pines has earned special recognition as the only Woman & Minority certified SERVPRO in the region. Morena is also a member of the local Humane Society. We have helped the Pembroke Pines Foodbank on different occasions, and we regularly participate in their events because we believe in service to our community.

At SERVPRO of East Pembroke Pines, we believe in keeping up to date with changes in the technology, and practices used in the restoration of fire, water, storm and mold among other damages. We, therefore, work with local organizations like Pembroke Pines/ Miramar Chamber of Commerce and Community Apartment Institute (CAI). Our staff also undergoes regular training to refresh their skills and ensure they observe proper safety procedures.

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:

Certifications

  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

Affiliations

  • Women and Minority Certified Business - State of Florida