Highly Trained Restoration Specialists

When your home or commercial business has property damage, we are Here to Help. ® We invest heavily in our employees’ cleaning and restoration training. Everyone on our team in Pembroke Pines / West Miramar undergoes initial and ongoing education and training to stay up-to-speed on new technological advancements and techniques. Our staff is trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry. Our team members study IICRC standards and best practices for many types of property damage and cleaning and restoration courses.

From initial training at the Corporate Training Facility to regular IICRC industry certifications and continuing education and training, our team has the education and competency to restore fire, water, storm, and mold damage and perform a full range of specialized cleaning services when required to restore property damage. Our team is equipped with the knowledge to restore property damage “Like it never even happened.”

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Pembroke Pines / West Miramar offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)